At Hold Fast Sailing School, we understand that sometimes unexpected circumstances may require you to cancel your sailing lesson. We have established the following cancellation policy to ensure fairness to both our students and our instructors.
We require that you provide us with at least 30 days of advance notice for cancellations. This allows us to make arrangements for the scheduled time and possibly offer the time slot to another student.
For cancellations made within the advance notice period, we will provide a full refund. However, for cancellations made after the advance notice period (30 days), we will provide a partial refund or no refund at all, depending on the specific circumstances, and we may offer the option to reschedule the lesson for a later date or time.
- 30+ Days: Full Refund
- 15 to 29 Days: No Refund. Reschedule available with a 20% Fee
- 7 to 14 Days: No Refund. Reschedule available with a 40% Fee
- 0 to 6 Days: No Refund
We highly recommend that you notify us as soon as possible if you need to cancel or reschedule your course. This will allow us to offer your spot to another student and potentially avoid any fees associated with rescheduling. Please note that any approved refunds will be processed within [X] business days after the cancellation request is confirmed.
Sailing lessons can be impacted by weather conditions, so we have established a policy on cancellations due to weather. If the weather is deemed unsafe for sailing, we will offer to reschedule the lesson or provide a refund.
If you do not show up for your scheduled lesson without providing advance notice, we may charge you the full price of the lesson.
Liability Waiver Forms:
All students participating in our courses are required to sign a liability waiver form before their training begins. This form acknowledges the inherent risks associated with sailing and releases Hold Fast Sailing School and its instructors from any liability for injuries, damages, or accidents that may occur during the course. It is mandatory for all students to read and sign this waiver form prior to their participation.
The use of cannabis, including both medical and recreational, is strictly prohibited before and during any sailing activities at Hold Fast Sailing School. We prioritize the safety and well-being of our students and believe that the use of cannabis impairs judgment and coordination, which can pose risks while sailing. Students found to be under the influence of cannabis will not be permitted to participate in the course or any sailing activities.
To ensure the safety of all students and maintain a professional learning environment, the consumption of alcohol is strictly prohibited before and during any sailing activities at Hold Fast Sailing School. Alcohol impairs judgment, coordination, and reaction times, which can compromise the safety of individuals on board. We prioritize responsible behavior and expect all students to refrain from consuming alcohol before and during their course.
To provide a comfortable and safe experience for all students, we have established a capacity policy for our sailing courses. Each course has a predetermined maximum capacity based on factors such as boat size, instructor-to-student ratio, and safety considerations. We strictly adhere to these limits to ensure proper attention, instruction, and safety for each participant. In the event that a course reaches its maximum capacity, we may recommend alternative dates or courses to accommodate your needs.
By enrolling in a course at Hold Fast Sailing School, students acknowledge and agree to comply with all the above policies. These policies have been implemented to maintain a safe, enjoyable, and conducive learning environment for all participants. We appreciate your cooperation and understanding. We strive to provide the highest quality of instruction and service to our students. We appreciate your cooperation and understanding of our cancellation policy, as it helps us maintain a fair and efficient scheduling system. If you have any questions or concerns about this policy, please do not hesitate to contact us.
Thank you for choosing Hold Fast Sailing School, and we look forward to helping you navigate the world of sailing!
Hold Fast Sailing School